Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

1. Non-Refundable
   Rosa gift voucher is non-refundable, and no refunds will be issued for partial use.
   
   
2. Validity Period
   The voucher is valid until the expiration date stated on it and cannot be extended.
   
   
3. Multiple Use
   The voucher can be used multiple times during the validity period until the full balance is exhausted.
   
   
4. Payment and Balance
   If the total amount exceeds the voucher balance, the remaining amount can be paid using any accepted payment method.
   The remaining balance on the gift card can be used for future transactions within the validity period.
   
   
5. Booking Requirements
   Advance booking is required to use the voucher.
   Reservations must be made directly via our website, email, or phone.
   
   
6. Usage Restrictions
   The voucher is valid only for services offered by Rosa Hotel, including overnight stays and breakfast buffets.
   It cannot be used for third-party services or promotional packages unless explicitly stated.
   
   
7. Presentation Upon Arrival
   The physical or digital voucher must be presented at the reception upon arrival.
   
   
8. Lost or Stolen Vouchers
   Lost, stolen, or damaged vouchers can be resent upon request. However, if the voucher has already been used by someone else, Rosa Hotel cannot be held responsible, and no compensation will be provided.
   
   
9. Prohibited Activities
   The voucher cannot be redeemed for cash or transferred to another person without prior consent from Rosa Hotel.
   Resale or unauthorized distribution of the voucher is prohibited.
   
   
10. Modifications
    Rosa Hotel reserves the right to amend these terms and conditions without prior notice.
    By using Rosa Hotel gift voucher, you agree to these terms and conditions.
    For further inquiries, please contact us directly.